Terms & Conditions

Terms & Conditions

Effective Date: 9/5/2025

Welcome to Pittsford Home Services (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and any communications you receive from us, including SMS/MMS text messages. By using our services or opting in to receive text messages, you agree to these Terms.

1. Services

Pittsford Home Services provides home improvement, maintenance, and related services. Specific terms for projects or service agreements may be outlined in a separate written contract.

2. Eligibility

You must be at least 18 years of age to use our services or register for communications. By using our website or providing your phone number, you represent that you meet this eligibility requirement.

3. SMS / A2P Messaging Program

By providing your phone number and opting in, you agree to receive recurring SMS/MMS messages from Pittsford Home Services. These may include appointment reminders, service updates, and promotional offers.

  • Consent: Consent to receive marketing texts is not a condition of purchase.

  • Message Frequency: Message frequency varies depending on service requests and promotions.

  • Opt-Out: You may opt out at any time by replying STOP to any message. One final message will confirm your opt-out.

  • Help: For assistance, reply HELP or contact us at [insert email] or [insert phone number].

  • Carrier Disclaimer: Message and data rates may apply. Message delivery is subject to your carrier’s network. Carriers are not liable for delayed or undelivered messages.

4. User Responsibilities

You agree not to misuse our services, including but not limited to:

  • Submitting false or misleading information.

  • Using automated systems to send requests.

  • Attempting to disrupt or harm our website or communications systems.

5. Payments

Where applicable, payments for services are subject to the terms outlined in your individual service agreement.

6. Limitation of Liability

To the fullest extent permitted by law, Pittsford Home Services shall not be liable for indirect, incidental, or consequential damages arising out of the use of our services or messaging program.

7. Indemnification

You agree to indemnify and hold harmless Pittsford Home Services and its employees from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

8. Termination

We reserve the right to suspend or terminate your access to our services or messaging program at any time, with or without notice, for any violation of these Terms.

9. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with the new effective date. Continued use of our services after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms, please contact us:

Pittsford Home Services
Email: [email protected]
Phone: 585-410-6638

We offer over 50 home services, including plumbing repairs, electrical repairs, HVAC services, painting, roofing repair, complete property management and much more. Our transparent pricing and negotiated rates ensure that you get the best value for your money.